• Membership benefits are exclusively for those with Value Point Card Member, Special Member, Corporate Member, Gold Member, or VIP Member status (“cardholders”) issued by AB Auto Town Southern California (“AB Auto Town”). 
  • Free oil change is not offered to Special Members with no annual membership fee. 
  • Benefits start on the day members receive their membership card. 
  • Benefits are only given to cardholders using AB Auto Town services for the vehicle indicated on the membership card. No benefits are given on other vehicles, even if they are brought in for service by the cardholder themselves. Similarly, no benefits are given for the vehicle specified on the membership card if the correct cardholder is not present. 
  • Members are eligible for benefits only when presenting the membership card upon payment. 
  • Membership benefits will be temporarily suspended if the vehicle specified on the card is scrapped, but may be reinstated (including existing points) if the cardholder purchases a vehicle from AB Auto Town before the expiration date. 
  • Each point is equivalent to $1 in AB Auto Town services. Points may not be exchanged for cash. 
  • Benefit points are nonnegotiable. Lending, transferring, and selling of points is prohibited. 
  • Cardholders may obtain referral points when a friend or family member uses AB Auto Town services. Note that no referral points will be given for existing or previous cardholders. 
  • Value Point Cards are issued free of charge. Points are valid for one year, and all benefits expire upon the expiration date unless the cardholder upgrades to a regular membership (includes Special membership). 
  • Special and Corporate memberships will be automatically converted into Value Point Card memberships upon the expiration date unless they are renewed. 
  • All membership cards (except Gold and VIP memberships) expire after one year. Points expire on the expiration date unless the membership is renewed. 
  • A cardholder’s membership expires when the designated vehicle is sold or scrapped. However, the new owners of said vehicle may request a new card with the same expiration date if they wish. Note that in this case, points cannot be carried over from the previous owner. 
  • Members must provide identifying information (e.g. full name and telephone number) for their friends or family members to obtain referral points. This information must be provided using the form on our website (www.abautotown.com) before the person visits an AB Auto Town location. 
  • Referral points can be accepted by telephone, online form, or email. 
  • Points cannot be redeemed until the day after they are awarded. 
  • Additional points will not be awarded when redeeming points for purchases, repairs, or other forms of payment. 
  • Gold and VIP members are exempt from renewal charges. New cards will be issued once a year. 
  • If the number of vehicles a VIP cardholder owns decreases to one vehicle, VIP membership standing will change to Gold 
  • VIP members may receive free airport pick-up services from Los Angeles International Airport (LAX). This is a one-way service that requires a reservation and is available only during regular business hours for a maximum of three passengers (including children). 
  • Free pick-up and delivery services are restricted to the South Bay area, which extends north up to Interstate 105 (including LAX) and east up to Interstate 710. 
  • Pick-up and delivery services cannot be used for car washes. 
  • Corporate membership is available for owners of five or more cars. Corporate members may increase the number of cars on their membership within the valid term, but vehicles added later will retain the original expiration date. 
  • Fuel top-off services are available to Corporate members upon vehicle delivery, but members must reimburse AB Auto Town for any fuel charges paid. 
  • Cardholders are responsible for renewing their cards prior to the expiration date. 
  • Lost cards may be reissued for a fee of $5. 
  • AB Auto Town assumes no responsibility for damages or inconveniences to cardholders as a result of membership benefits. 
  • AB Auto Town reserves the right to resolve any ambiguities arising from this agreement at its own discretion. 
  • These terms and conditions may be altered, discontinued, or terminated without prior notice.